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  • What irritates me, as a buyer could be a turn off to your customer too.
    What message do you send to your customers in the way you conduct your business? Do you want them to feel valued and important or do you send the message that they are getting in the way of your business.

    Just like the "Florence Nightingale" award in Yes Minister, are you a business that runs best without customers?

    Read on for what bugs me, because I might be one of your customers and I want to feel important. And you might find out what I want as a customer.
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